Claims

Claims

Please report your claim by email or by telephone. We will help put your claim together and work with the insurers to achieve a quick and comprehensive settlement. You may need to supply hard copies of documents associated with the claim later in the process.

What to do if you need to make a claim:

1. Email us:

Home insurance claims: mike.taylorwest@laplayainsurance.com

Commercial claims: tracey.mccreath@laplayainsurance.com

Please include a brief description of the incident/damage with details of your name, policy holder name (if different), policy number, insurer, your daytime telephone number and email address, date of incident and, if applicable, details of when and where the incident was reported, together with a crime number. Claims will be dealt with Monday to Friday 9.00am - 5.30pm UK time.

OR

2. Telephone us on 01223 200650

OR

3. Call your insurer using the 24-hour claims hotlines:

Aviva 

Motor: 0844 891 1111
Home: 0844 891 1222 

AIG

Home & Motor: 0870 850 0178

Chubb

Home: 0800 018 0678 or 
+44 207 031 3905 (from abroad)

Commercial: 0207 895 3364

Ecclesiastical

Home/Commercial: 0845 603 8381

Hiscox

Home: 0845 213 8777
 Travel/Medical: 020 8290 4442
Legal expenses: 0800 731 3548

Home & Legacy

Home: 0844 893 8360 or 
+44 203 118 7777 (from abroad)

Oak

Home: 0117 927 1807

Covea

Home/Commercial: 0845 271 1300

 

Public_and_Products_Liability_violin_mime.jpg

One-stop shop for all insurance, and were very helpful when we had to make a claim a few years ago.

Jo T, Orchestra

 

Ready to work with us?

You can call us to talk more about your business on +44 (0)1223 200650 or +44 (0)20 3865 0149

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About La Playa Arts & Entertainment

Specialist & Independent

Specialist & Independent

The arts present a very specific set of risk exposures – and now your digital and online risks can expose you globally. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organisation.

Our exclusive portfolio policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk. The show must always go on - insurance isn’t just about processing a claim, it’s about thinking laterally to solve challenges and problems fast.

At La Playa, we’re passionate about the arts and creative industries – many of us are practitioners and active consumers; in fact, La Playa founded the first ever corporate art collective!

In-house IFA

We also offer Business Protection (including Key Person Insurance) and Employee Benefits: a joined up approach with a team of advisers working for your best financial interests - all under one roof

Advice You Can Trust

…from an expert who understands you

  • Specialist insurance for entertainment and the arts
  • Independent professional advice
  • Relationship-based service: right beside you when you make a claim
  • “Can do” culture
  • Seamless insurance across UK and US

Premiums start from £550 inclusive of IPT

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London
+44 (0) 20 3865 0149
Cambridge
+44 (0) 1223 200650
New York
+1 646 665 7737