Privacy Policy

Privacy Policy

Privacy Notice

La Playa is committed to protecting your privacy and keeping the personal information provided to us confidential. This Privacy Policy explains how we collect, use, and, where necessary, share your personal information.

Throughout this Statement, “La Playa” refers to La Playa Limited including its affiliated companies, La Playa Wealth and La Playa LLC (also referred to as “we”, “us”, or “our”). The data controller for your information is the company you contract with.

What information do we collect?

We collect personal information to offer and provide you our services and products. “Personal Information” is information that identifies you as an individual or relates to an identifiable individual. We may collect personal information including but not limited to your name, postal address, email address, date of birth, financial details and employment details. The personal information we receive may come directly from you, from someone you authorise to provide us with your details, or from other third parties (employers, insurance companies, financial institutions, etc.).

Additionally, we may collect information online when you visit our website. We obtain personal information through our quote feature on our website to provide you with our services and when you register for events or newsletters.

La Playa also collects non-personal information during your visit to our website through the use of cookies. Cookies are small text files that are placed onto the device you are using to access our website. Cookies are used to collect information about your usage on our website. You can control your acceptance of cookies by modifying your preference on your internet browser. Some features of our website may not be accessible if you disable all cookies. For more detailed information, please contact us at

How do we use your information?

We may use or share the information that you or a third party provide for our legitimate business interests including the following:

  • To provide the products and services that you request;
  • To assist you with claims and enquiries;
  • To establish and maintain communications with you;
  • To facilitate premium finance arrangements;
  • To process transactions through service providers when necessary;
  • To help facilitate our compliance monitoring;
  • To tell you about other insurance and related products and offers;
  • To notify you of events or changes to our services;
  • To provide statistical analysis and research;
  • To improve or modify our website and identify usage trends.

We will retain your personal information for the period necessary to fulfil the purposes outlined in this policy. Additionally, we will retain information as required and directed by the Financial Conduct Authority (FCA) and in line with British Insurance Brokers Association guidance  to support our ability to manage your policy, respond to complaints, demonstrate compliance with FCA rules and to support our ability to defend against legal claims.


We may also share your information for legal or regulatory purposes. In addition, in the event that we sell any business or assets, we may be required to disclose your information to the prospective seller or buyer.

The third parties to whom we may disclose your information are obligated to comply with laws and regulations to keep your information confidential and secure. If they would like to use your information for any other purpose, they must notify you and obtain your consent.


We do not knowingly collect, use, or disclose information of children under the age of thirteen (13) without the consent of their parents or legal guardians.

Access and Accuracy

It is important to us to keep our information about you as accurate as possible. If you would like to review the information we hold or make any changes to the details you have provided to us, please email us at

Changes to our Privacy Policy

We may change our Privacy Policy from time to time. We will notify you of any amendments or modifications to our Privacy Policy by posting the revised policy on our Website. Your continued use of our Website or Services following the posting of the revised Privacy Policy will constitute acceptance of our terms.

Public And Products Liability Violin Mime

“Having dealt with several insurers, I am pleasantly amazed by the speed and efficiency of La Playa's work!”

Toby C., Head of Communications, Academy of Ancient Music


Ready to work with us?

You can call us to talk more about your business on +44 (0)1223 200650 or +44 (0)20 3865 0149

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About La Playa Arts & Entertainment

Specialist & Independent

Specialist & Independent

The arts present a very specific set of risk exposures – and now your digital and online risks can expose you globally. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organisation.

Our exclusive portfolio policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk. The show must always go on - insurance isn’t just about processing a claim, it’s about thinking laterally to solve challenges and problems fast.

At La Playa, we’re passionate about the arts and creative industries – many of us are practitioners and active consumers; in fact, La Playa founded the first ever corporate art collective!

In-house IFA

We also offer Business Protection (including Key Person Insurance) and Employee Benefits: a joined up approach with a team of advisers working for your best financial interests - all under one roof

Advice You Can Trust

…from an expert who understands you

  • Specialist insurance for entertainment and the arts
  • Independent professional advice
  • Relationship-based service: right beside you when you make a claim
  • “Can do” culture
  • Seamless insurance across UK and US

Premiums start from £560 inclusive of IPT

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Photo of Mark Boon ACII

Mark Boon ACII


Direct Dial:


Twitter: @MarkBlaplaya