About La Playa

About La Playa

*Founded in 1999, La Playa is an award-winning independent insurance broker authorised and regulated by the Financial Conduct Authority. We have offices in London, Cambridge and New York, and our people are great to work with - but don’t just take our word for it....  

Our specialist teams are true experts in their fields, committed to outstanding service combined with first class advice and tailor-made insurance programmes for:

  • Science & Technology
  • Media & Digital
  • Arts & Entertainment
  • Fine Art
  • Private Client
  • Marine

Are we right for each other?
What sets us apart is the advice we offer: we really know our stuff. We listen, we analyse, we advise you on how to eliminate or mitigate your risk, and how to protect yourself against what remains. We may not be the cheapest option – so if an off-the-shelf policy and call centre queues work for you, be our guest. But if you need some advice on identifying your risk areas, how to structure your insurance most efficiently and effectively, and how to adapt it to the changing dynamics of your work or life – with hand-holding and close attention to detail - you’ve come to the right place. Welcome to the family!

The La Playa way: Personal Risk Concierge - what does "boutique service" actually look like?

Our culture is also really important to us at La Playa - we hope you notice that our staff enjoy their work and appreciate how we're different from other places they've worked.

La Playa: Insurance with Intelligence®

People like you like you us. Passionate. Discerning. Independent.

  • Specialist insurance policies
  • Expert advice
  • First class service
  • Transatlantic capability
People Lifering 1

“La Playa: Insurance with Intelligence. Passionate. Discerning. Independent.”

 

Ready to work with us?

You can call us to talk more about your business on +44 (0)1223 200650 or +44 (0)20 3865 0149

What's Covered?

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About La Playa Marine

Specialist & Independent

Specialist & Independent

Our Marine team has decades of experience in yacht insurance – we can guide you through the decision-making process, providing personalised risk advice and protecting your precious downtime. We provide a human face to make sense of marine insurance – real people who work with you at your pace, providing as much (or as little) detail as you wish.

But what makes us unusual is our “portfolio” approach, allowing you to combine your marine, home and vehicle insurance needs. This is no “bolt-on”: by streamlining specialist marine insurance with high net worth home and motor cover, we present an overall more attractive risk package to the insurer. This can mean better rates and time savings - just one payment and a single policy anniversary, minimising the possibilities for gaps in cover and maximising your peace of mind.

In-house Wealth Management

We also offer Investments & Pensions and Financial  Planning: a joined up approach with a team of advisers working for your best financial interests - all under one roof.

Advice You Can Trust
…from an expert who understands you

  • Specialist, global policies for affluent lifestyles
  • Independent, specialist advice
  • Boutique–style, luxury service
  • “Can do” culture
  • Worldwide capability: offices in London & New York

What does “Boutique Service” actually mean?
La Playa’s Personal Risk Concierge means:

  1. dedicated adviser so you can speak to the same person each time
  2. Careful listening to really understand your needs and priorities
  3. As much help as you need with completing forms to provide risk information
  4. A discreet and complimentary appraisal* of your property to assess the risks and ensure you have the right cover where you need it
  5. An independent market review - so you don’t have to shop around comparing policies, cover limits, risks covered and smallprint exclusions
  6. Careful monitoring of the insurers’ financial strength, claims and customer service
  7. An independent recommendation of the best policy for you - and, importantly, why
  8. Specialist policy wordings from underwriters who have demonstrated excellence and deep understanding of your risk exposures. We have analysed a wide range of policy wordings and have selected only the best for our panel. Our advisers have a deep working knowledge of these policies 
  9. An intelligently designed portfolio of protection across multiple asset classes and territories
  10. Advice on how best to manage your risks - to keep you safe but also to keep insurance costs down
  11. Expert guidance on valuations, security and risk management, and connecting you with specialist advisers and suppliers
  12. Direct phone, mobile and email access to your adviser for questions and advice. We aim to respond to emails within 60 minutes
  13. Policy documents emailed to you - no logins and passwords to remember
  14. An advocate beside you if you make a claim - thinking laterally to mitigate the impact, making useful connections to get you back up and running; driving through to a swift and fair financial settlement

Oh, and...

  • No call centres
  • No ‘hold’ music
  • No hidden fees

*subject to availability with our insurer panel

Photo from Marine
Photo of Tracey McCreath ACII

Tracey McCreath ACII

HEAD OF MEDIA, ENTERTAINMENT & BROKING OPERATIONS

Direct Dial: +44 (0) 1223 200655

Mobile: +44 (0) 7747 536965

Email: tracey.mccreath@laplayainsurance.com

Twitter: @TraceyatLaPlaya