Claims

Claims

Please report your claim by email or by telephone. We will help put your claim together and work with the insurers to achieve a quick and comprehensive settlement. You may need to supply hard copies of documents associated with the claim later in the process.

What to do if you need to make a claim:

1. Email us:

Home insurance claims: mike.taylorwest@laplayainsurance.com

Commercial claims: tracey.mccreath@laplayainsurance.com or hanna.beaumont@laplayainsurance.com

Please include a brief description of the incident/damage with details of your name, policy holder name (if different), policy number, insurer, your daytime telephone number and email address, date of incident and, if applicable, details of when and where the incident was reported, together with a crime number. Claims will be dealt with Monday to Friday 9.00am - 5.30pm UK time.

OR

2. Telephone us on 01223 200650

OR

3. Call your insurer using the 24-hour claims hotlines:

AIG (Azur) +44 (0) 20 3319 8999

Aviva 

 

Motor: 0844 891 1111

Home: 0844 891 1222 

 

Aviva Commercial

 

0800 015 1498

Legal and Tax helpline & Commercial Legal Protection
(if purchased): 0845 300 1899

 

AIG

 

Home & Motor: 0870 850 0178

 

AMTrust

 

0844 800 6610

 

Chubb

 

Home: 0800 018 0678 or 
+44 207 031 3905 (from abroad)

Travel: +44 (0)207 895 3364

Commercial: 0207 895 3364

 

Covea (Sterling)

 

Home/Commercial: +44 (0) 330 134 8162 or 
0845 271 1300

 

Ecclesiastical

 

Home/Commercial: 0845 603 8381

 

ERS

 

0330 123 5992

Windscreen damage: 0345 602 3378

 

Hiscox

 

Home: 0845 213 8777 or +44 (0) 1206 773 776

Travel/Medical: 020 8290 4442

Legal expenses: 0800 731 3548

 

Home & Legacy

 

Home: 0844 893 8360 or 
+44 203 118 7777 (from abroad)

 

Oak

 

Home: 0117 927 1807

 

Markham Private Clients

+44 (0) 800 028 2881

 

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“We have had two burglaries recently. The main loss of jewellery wasn't specifically insured through an oversight. [La Playa] did a brilliant negotiation on our behalf.”

George A, Private Client

 

Ready to work with us?

You can call us to talk more about your insurance on +44 (0)1223 200650 or +44 (0)20 3865 0149

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About La Playa Private Client

Specialist & Independent

Specialist & Independent

La Playa Private Client creates a safe space for you to live life to the full, enjoying your family, friends, and assets wherever you are in the world - without worry or hassle.

We can make sense of all your insurance needs - property, yachts and superyachts, high-performance and classic cars, private jets, art, wine and jewellery collections – and your liabilities too. We can pull multiple assets together on a single “portfolio” policy – or if you prefer, take care of each item separately. 

Amid the impersonal and automated world of large insurance corporations, La Playa provides a refreshingly boutique-style service, with individual advice, and cover based on in-depth understanding of your specific situation. After a detailed and confidential review of your needs and priorities, we’ll structure your insurance arrangements so you know you and your family are protected, come what may.  

In-house Wealth Management

We also offer Investments & Pensions and Financial Planning: a joined up approach with a team of advisers working for your best financial interests - all under one roof.

Advice you can trust

…from an expert who understands you

  • Specialist, global policies for affluent lifestyles
  • Independent, specialist advice
  • Boutique–style, luxury service
  • “Can do” culture
  • Worldwide capability: offices in London & New York
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