Art & Antiques Collectors Insurance

Specialist & Independent

Advice You Can Trust

…from an expert who understands you

• Specialist insurance for the arts
• Independent professional advice
• Relationship-based service: right beside you when you make a claim
• “Can do” culture
• Seamless insurance across UK and US

What does “Boutique Service” actually mean?
La Playa’s Personal Risk Concierge means:

1. A dedicated adviser so you can speak to the same person each time
2. Careful listening to really understand your needs and priorities
3. As much help as you need with completing forms to provide risk information
4. A discreet and complimentary appraisal* of your property to assess the risks and ensure you have the right cover where you need it
5. An independent market review - so you don’t have to shop around comparing policies, cover limits, risks covered and smallprint exclusions
6. Careful monitoring of the insurers’ financial strength, claims and customer service
7. An independent recommendation of the best policy for you - and, importantly, why
8. Specialist policy wordings from underwriters who have demonstrated excellence and deep understanding of your risk exposures. We have analysed a wide range of policy wordings and have selected only the best for our panel. Our advisers have a deep working knowledge of these policies 
9. An intelligently designed portfolio of protection across multiple asset classes and territories
10. Advice on how best to manage your risks - to keep you safe but also to keep insurance costs down
11. Expert guidance on valuations, security and risk management, and connecting you with specialist advisers and suppliers
12. Direct phone, mobile and email access to your adviser for questions and advice. We aim to respond to emails within 60 minutes
13. Policy documents emailed to you - no logins and passwords to remember
14. An advocate beside you if you make a claim - thinking laterally to mitigate the impact, making useful connections to get you back up and running; driving through to a swift and fair financial settlement

Oh, and...

• No call centres
• No ‘hold’ music
• No hidden fees

*subject to availability with our insurer panel