The story starts back in 1999 when Mark Boon, then a partner at a respected regional insurance broker, realised that too many creative organisations were buying insurance policies that were the wrong shape, the wrong size and the wrong price.
A musician himself, Mark had carved out a niche insuring music and arts organisations, professional musicians and media companies. Together with colleague Matt Mullee, who worked with affluent individuals insuring high value homes, fine art, antiques and jewellery, he set up La Playa to support clients with truly specialist policies, expert advice and genuinely personal service. It started in Mark's spare room, then upgraded to his barn, moved to a beautiful farm in Cambridge's Silicon Fen, and then to the innovation hub of Cambridge Business Park – as well as London and midtown New York. All hotbeds of creativity. Our private client portfolio includes many musicians, writers, creative folk who run our client businesses - and people who just live life to the full!
Why ‘La Playa’? It’s Spanish for “The Beach”, of course – and Mark has a passion for all things Spanish (Andalucia is something of a spiritual heartland!) We started at “Silicon Fen” in Waterbeach, and our general philosophy is that life’s a beach!
La Playa is all about relationships - "people like you like us" means we work with people we respect and trust (both clients and insurers); clients self-select and bring their friends - and once they're with us, we tend to stick together. The better we know and understand you, you better we can serve you. One size doesn't fit all in insurance - a little fine tuning can make all the difference: streamlining cover where you're not really at risk, strengthening cover where you're exposed, presenting a realistic picture of the risk to the underwriters to achieve the best possible terms. And underwriters trust our in-depth understanding of our clients - they trust us to help you manage that risk well and reward us with great rates.
Anyway, we digress; pretty soon our media clients took us into technology as the digital age took hold, and we brought in experts like Matt Clark, one of the most experienced technology brokers on the International scene, to look after innovators from app developers and social media ninjas to the geniuses who bring us new medical devices like pain-free injections.
In 2010 we became concerned about sparky clients who were starting to work in the USA. They just weren't getting the specialist insurance they needed - so we decided to go with them, providing a bridge to London, the "cradle" of insurance. We opened our New York office just as the frenzy of digital media was taking off on the East Coast, a heady time of VC activity, fast-moving innovation, privacy paranoia and patent wars!
As our client base became more international, their needs became more complex. Insuring homes and businesses, art collections and boats across several territories requires some serious expertise and advice. In 2011 Mike Taylor-West joined us, bringing yacht and superyacht insurance into our Private Client offering, creating holistic wraparound insurance for international Ultra High Net Worth (UHNW) individuals and families, and raising our profile in the family office and trusts environment. Private jet insurance was an obvious next step, with aviation expert Helen Hollins coming on board. And in 2017 we launched a dedicated Fine Art practice headed by Jane Byde.
Mark is a change-junkie – so the story develops daily – watch this space! But what you'll ALWAYS get with us is great advice from a human being.
George, La Playa business client
Specialist & Independent
La Playa's specialist Mediatech team can help you protect your business with smart, flexible, high-performance insurance - with a friendly human UI. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organisation. Our exclusive portfolio policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk.
We also offer Business Protection (including Key Person Insurance) and Employee Benefits: a joined up approach with a team of advisers working for your best financial interests - all under one roof
Advice You Can Trust
…from an expert who understands you
Tech-based business is 24/7, global and borderless, exposing you to new risks and liabilities - often in unfamiliar places. As the law struggles to keep pace with technology, insurance can provide a real safety net if you fall foul of changing legislation.
Are we right for each other?
What sets us apart is the advice we offer: we really know our stuff. We listen, we analyse, we advise you on how to eliminate or mitigate your risk, and how to protect yourself against what remains. We may not be the cheapest option – so if an off-the-shelf policy and call centre queues work for you, be our guest. But if you need some advice on identifying your risk areas, how to structure your insurance most efficiently and effectively, and how to adapt it to the changing dynamics of your work or life – with hand-holding and close attention to detail - you’ve come to the right place. Welcome to the family!
What does “Boutique Service” actually mean?
La Playa’s Personal Risk Concierge means:
*subject to availability with our insurer panel